Privacy Policy for Mecotronix
At Mecotronix, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when using our services.
Information We Collect
When you use our services, we may collect the following information:
- Personal Details: Name, phone number, email address, and residential address, provided during service booking.
- Device Information: Details about the electronic device requiring service, such as make, model, and issue description.
- Payment Information: Transaction details when you make payments for our services.
- Usage Data: Information about how you interact with our website or contact channels, including IP addresses and browsing details.
How We Use Your Information
The information we collect is used for:
- Providing Services: Scheduling repairs, diagnostics, and home services.
- Communication: Sending updates about your service status, warranty details, and promotional offers.
- Improving Our Services: Enhancing customer experiences based on your feedback and usage patterns.
- Legal and Security Purposes: Complying with legal requirements and protecting against fraudulent or unauthorized activities.
Data Sharing
We respect your privacy and do not sell or rent your information. However, we may share your data in the following cases:
- Service Fulfillment: With technicians or third-party partners involved in completing your requested service.
- Legal Compliance: If required by law or legal authorities.
- Business Operations: During audits, company restructuring, or similar activities.
Data Security
We take reasonable precautions to protect your personal data from unauthorized access, misuse, or disclosure. This includes secure servers, encryption protocols, and limited access to sensitive information.
Your Rights
You have the right to:
- Access: Request details of the personal data we hold about you.
- Update: Correct inaccuracies in your information.
- Delete: Request the deletion of your personal data, subject to legal and operational obligations.
- Opt-Out: Unsubscribe from promotional communications at any time.
Cookies and Tracking
Our website may use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings, but this may limit certain website functionalities.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies when visiting them.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email:amateen287@gmail.com
📞 Phone: 04023316172
Effective Date: [4-12-2024]
Thank you for trusting Mecotronix with your electronics and personal information. Your privacy is our priority.